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Return and Refund

Returns Policy

The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals,Product’s original packaging/ box should be undamaged,

Order Cancellation
You are eligible to cancel your order within 24 hours of purchasing.To cancel your order,you have to call us on :9979557219 or send a mail to support@upendratailorandfashion.com 

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error or Any item that is returned more than 5 days after delivery will not be eligible for refund or exchange.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then we will ask you for your bank account details or PayTM number, then your refund will be processed, and a credit will automatically be applied to your relevant account, within 5-7 working days.If you receive a refund, the cost of return shipping (99/- INR) will be deducted from your refund.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@upendratailorandfashion.com 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@upendratailorandfashion.com and send your item to:

168, Ground Floor, Opp. Nalnda School,
Near Punagam, Varachha
surat – 395010, GUJARAT. Phone : 9979557219

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping (99/- INR) will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary

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